news: EU says citizens must come first in next wave of eGovernment services
When I read these glowing reports I generally reach for the salt. I recently renewed my driving licence in Italy. Mind you, in one of the most efficient regions. Four months? About it. Online? Forget it. Ah, but perhaps citizen-first online only applies to public services that were not outsourced...
Worth a read anyway.
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EU says citizens must come first in next wave of eGovernment services
IDABC eGovernment News – 19 December 2005
Commissioner Viviane Reding, the European Commission's commissioner on the Information Society gave a speech “Citizens first - the next wave of government services on-line” at the Forum Europeen de l’Administration Electronique in Paris on 15 December 2005.
Ms Reding stressed how much she welcomes the Ministerial Declaration as a landmark reference for the eGovernment Action Plan that she will propose in Spring 2006.
[read full text]
Worth a read anyway.
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EU says citizens must come first in next wave of eGovernment services
IDABC eGovernment News – 19 December 2005
Commissioner Viviane Reding, the European Commission's commissioner on the Information Society gave a speech “Citizens first - the next wave of government services on-line” at the Forum Europeen de l’Administration Electronique in Paris on 15 December 2005.
Ms Reding stressed how much she welcomes the Ministerial Declaration as a landmark reference for the eGovernment Action Plan that she will propose in Spring 2006.
[read full text]
posted by wainer at 7:33 pm
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